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Privacy Policy

PRIVACY COMPLIANCE ALERT - The First State Bank, Louise is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against The First State Bank, Louise should contact the Texas Department of Banking through one of the means indicated below.

The First State Bank, Louise also engages in the business of selling checks as an agent for a company licensed under the laws of the State of Texas and subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint concerning sale of checks activities should contact the Texas Department of Banking.

In Person or Mail:

2601 North Lamar Boulevard, Suite 300

Austin, Texas 78705-4294

Fax Number: (512) 475-1313

Email: Consumer.complaints@banking.state.tx.us

Website: http://www.banking.state.tx.us/

NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS

We, our and us, when used in this notice, mean The First State Bank, Louise. This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:

Our consumer customers who have a continuing relationship by purchasing or holding financial products or services such as a: Deposit Account, Loan Account, Credit Card Account, Safe Deposit Box, Former Customers

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party or simply an "other party".

INFORMATION WE DISCLOSE ABOUT YOU

We do not disclose any information about you to anyone, except as permitted by law. This might include disclosures necessary to service your account or prevent unauthorized transactions.

THE CONFIDENTIALITY, SECURITY, AND INTEGRITY OF YOUR INFORMATION

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information as per the specific guidelines outlined in GLBA.

THE INFORMATION WE COLLECT

We collect information about you from the following sources:

Information you give us on applications or other forms. Information about your transactions with us. Information about your transactions with other parties. Information from a consumer-reporting agency.

INFORMATION ABOUT FORMER CUSTOMERS

We have the same policy about disclosing information about former customers as we do about current customers.

UNITED WE STAND

On September 11, 2001 our lives changed forever when our country was attacked. In an effort to protect you and our country, President Bush signed the USA Patriot Act into law on October 26, 2001.

One section of the USA Patriot Act says we must:

Verify the identity of any person seeking to open an account (which includes Trust, Investments, Safe Deposit, Loans and Deposit Accounts)
Maintain records of the information used to verify the person's identity including their name, address and other identifying means.

The First State Bank, Louise will follow this law by obtaining picture identification and verifying other information given by the customer. In some cases, identification will be requested for those banking with The First State Bank, Louise prior to October 26, 2002 because original documentation was not obtained with the opening of the account. In all cases, protection of our customer's identity and confidentiality is the Bank's pledge to you.

We proudly support all efforts to protect and maintain the security of our customers and our country.

SECURITY STATEMENT

This Internet Banking System brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features password-controlled system entry, a VeriSign-issued Digital ID for the bank's server, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the inflow and out flow of server traffic.

DISCLAIMER

The First State Bank, Louise cannot and does not guarantee the completeness or accuracy of the information provided herein. Online bill payment is provided to you for your convenience. The actual payment of such bills is handled by an independent third party, and The First State Bank, Louise cannot and will not guarantee or be held responsible for the completion and accuracy of such transactions.

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